The Teaching Guide
Windows Specific Stuff
Macintosh Specific Stuff
Some Philosophical Matters
Introduction
Using the Mouse
Icons
windows with a small w
The Desktop Metaphor
Menus and Their Use
Dialog Boxes and Saving and Opening Files
Switching Between and Opening Applications
Kinds of Files
Folders
Using Keyboard Shortcuts
Editing Text
Powering On Your Computer
Shutting Down and Crash Recovery
Getting More Help
Shortcuts and Aliases
Deleting Files
Finding Files and Folders
Terminology
Quiz Number One
Quiz Number Two
Quiz Number Three
Crossword Puzzle
Word Search
Computer Basics
All About Getting More Help
Local Contents
Getting more help Getting Technical Help
Getting more help
All programs offer online help- Most online help contains
- A Find feature
- An Index feature
- More narrative style of help
- With most help may be able to
- Print out help topics
- Annotate help
- Mark favorites or bookmark help topics you need frequently
The
online help on Macs
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Getting Technical Help
When things go bump in the night, technologically speaking, you will need to get some technical help. Depending on the specific problem, here are some general suggestions:- Contact the manufacturer of the hardware you use
- Contact the manufacturer of the software you use
- Contact the manufacturer of the system software you use
You may also want to ask friends for who can come and help you out at your machine or whom you could take your machine to. User Groups are also a good source of advice and such referrals.
Please do also keep close track of exactly what's going on as your machine goes bad: the exact symptoms and what programs / hardware were running when the bad thing happens. Telling support people "it just doesn't work" is like telling a medical doctor "Oh, I don't know, I just don't feel good all the time."
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The contents of the Web Institute Web Site, including the On-Line Curriculum, Web Tank, and Session Notes, are Copyright 1999-2000, Graham School of General Studies, University of Chicago. No one may print, copy, or otherwise reproduce these materials without the express written permission of the Director of Education Programs at the Graham School. All rights reserved.
The chapters from Curriculum Webs: A Practical Guide to Weaving the Web into Teaching and Learning are Copyright 1999-2000, Craig A. Cunningham and Marty Billingsley. No one may print, copy, or otherwise reproduce these materials without the express written permission of the authors. All rights reserved.